Last updated: May 2026
Please read these Terms and Conditions carefully before registering or playing at 21 Grand Casino. By creating an account and using our services, you agree to be bound by these terms.
1. General Information
21 Grand Casino is an online gaming platform offering slots, table games, live casino, and other entertainment to players in Germany and other eligible countries. The platform is operated under a valid gaming license and is committed to fair play, security, and responsible gaming.
2. Eligibility and Registration
- You must be at least 18 years old (or the legal age of majority in your jurisdiction) to register and play at 21 Grand Casino.
- Only one account per person, household, IP address, and payment method is allowed.
- All information provided during registration must be accurate and complete.
- 21 Grand Casino reserves the right to verify your identity and may request documents (KYC) at any time.
3. Bonuses and Promotions
- All bonuses, including the 21 Grand Casino no deposit bonus, welcome bonus, free spins, and reload offers are subject to specific terms.
- Standard wagering requirements apply (typically 30x–40x).
- Bonus funds and winnings may be withdrawn only after meeting the wagering conditions.
- 21 Grand Casino reserves the right to modify, cancel, or withdraw any promotion at any time.
4. Deposits and Withdrawals
- You can deposit and withdraw using the payment methods available in Germany.
- Minimum deposit and withdrawal amounts apply.
- Withdrawals are processed after successful identity verification.
- Processing times depend on the chosen payment method (usually 0–72 hours).
- All transactions are protected with advanced encryption.
5. Games and Demo Mode
- 21 Grand Casino provides both real money games and 21 Grand Casino demo (free play) versions.
- Game outcomes are determined by certified Random Number Generators (RNG).
- RTP (Return to Player) information is available within each game.
6. Responsible Gaming
We care about our players. 21 Grand Casino offers the following responsible gaming tools:
- Deposit limits
- Loss limits
- Session time limits
- Self-exclusion options
- Reality checks
If you feel you may have a gambling problem, please contact our support team or visit responsible gaming organizations.
7. Account Closure and Self-Exclusion
You may close your account at any time by contacting customer support. During self-exclusion periods, you will not be able to access your account or receive promotional offers.
8. Prohibited Practices
The following activities are strictly forbidden:
- Using multiple accounts
- Bonus abuse or fraud
- Money laundering
- Using VPNs or other tools to hide your location (if restricted)
- Collusion or unfair play
Violation of these rules may result in account suspension and forfeiture of funds.
9. Limitation of Liability
21 Grand Casino is not liable for any losses resulting from technical issues, force majeure, or player negligence. The maximum liability is limited to the amount in your casino account.
10. Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of the platform after changes constitutes your acceptance of the new terms.
11. Governing Law
These terms are governed by the laws of the licensing jurisdiction. Any disputes shall be resolved according to the applicable rules.